Experience: 0-1 year
Agar aap travel industry mein voice process ka experience rakhte hain, ya Amadeus GDS (Global Distribution System) jaante hain, to ATAIN ka ye mega walk-in drive aapke liye ek accha opportunity ho sakta hai. Company International Voice aur Back Office roles ke liye Gurugram mein bulk hiring kar rahi hai.
ATAIN Ke Baare Mein
ATAIN ek enterprise orchestration company hai jo people, processes, aur technology platforms ko AI ke saath align karke business outcomes deliver karti hai. Company ka SMART Framework AI-driven work aur GenAI foundation par based hai. ATAIN Fortune India 500 (2019) list mein feature ho chuki hai aur ise 2024 mein Great Place To Work award bhi mila hai. Company BPM/BPO sector mein ek Foreign MNC ke roop mein operate karti hai aur globally 238,000+ followers ka base rakhti hai apne career platform par.
Role Kya Hai
Ye position primarily Travel Process Executive role hai jisme candidates ko Amadeus GDS system use karke travel-related customer queries handle karni hongi. Kaam mein flight bookings, ticketing, itinerary management, aur fare-related information dena shamil hai. Ye ek international voice process hai, matlab candidates ko customers ke saath phone par English mein baat karni hogi — chahe wo inbound ho ya outbound calls.
Key Responsibilities
- Travel bookings aur inquiries related inbound/outbound calls handle karna
- Customers ko travel itineraries aur fare information provide karna
- Customer concerns resolve karna, service quality maintain karte hue
- Booking records aur customer details accurately maintain karna
- Company policies aur quality standards follow karna
Eligibility Criteria
- Qualification: Graduation zaroori nahi hai (UG: Graduation Not Required)
- Experience: Minimum 6 months ka BPO experience, especially travel voice process mein
- Mandatory Skill: Amadeus GDS ka hands-on experience compulsory hai
- Communication: Strong verbal communication aur customer service skills
- Computer Skills: Basic computer knowledge aur typing skills
- Shift: Rotational shifts ke liye flexible hona zaroori hai
- Joining: Immediate joiners ko preference di jayegi
Job Details At A Glance
| Detail | Information |
|---|---|
| Company | ATAIN |
| Role | International Voice / Travel Process Executive |
| Location | New Delhi, Gurugram, Delhi/NCR |
| Experience | 0-5 years (Travel process: min. 6 months required) |
| Salary | 3-4 Lacs P.A. (Up to ₹32,000 CTC/month) |
| Working Days | 5 Days a Week |
| Shift | Rotational |
| Openings | 100 |
| Walk-in Dates | 6th – 7th August 2026 |
| Timing | 9:30 AM – 4:00 PM |
Perks Aur Benefits
- Attractive Performance-Based Incentives
- 5 Days Working (weekends off)
- Growth aur learning opportunities travel industry mein
- Learning & Development Support
- Transport/Travel Support
- Health & Wellness Support
- Free Meal
- Performance Bonus
Walk-In Venue
Address: ATAIN, Ground Floor, Infotech Centre, Old Delhi Gurgaon Road, Sector 21, Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016
Timing: 9:30 AM – 4:00 PM (6th – 7th August 2026)
Contact Details
Resume share karne ya query ke liye contact karein: 📞 Madhulika – 8299505342
Apply Kaise Karein
Aap directly walk-in interview mein participate kar sakte hain diye gaye venue par, ya apna resume WhatsApp/call ke through Madhulika ko share kar sakte hain.
View Full Listing – Naukri.com
Walk-In Ke Liye Kya Le Jayein
- Updated resume (2-3 copies)
- Travel process experience proof (agar available ho — offer letter, payslip, ya experience letter)
- Amadeus GDS training/certification proof (agar hai)
- Government ID proof (Aadhar/PAN Card)
- Passport size photographs
Interview Mein Puche Jaane Wale Common Questions
Travel voice process ke interview mein technical aur communication dono cheezein check ki jaati hain:
Technical/Process Related:
- Amadeus GDS mein aapka experience kitna hai aur aap kaunse commands regularly use karte hain (jaise PNR creation, fare display)?
- Ek typical flight booking process explain karein step-by-step.
- Fare rules aur ticketing ke baare mein aapko kitni knowledge hai?
- Aapne pehle kis type ke travel process (domestic/international) mein kaam kiya hai?
Communication/HR Round: 5. Apne baare mein batayein (English mein). 6. Aap rotational shifts mein kaam karne ke liye comfortable hain kya? 7. Agar customer apni booking cancel karna chahta hai but policy allow nahi karti, to aap situation kaise handle karenge? 8. Aap immediate joining ke liye ready hain kya? 9. Aapne apna last BPO job kyun chhoda (agar experience hai)?
Tips:
- Amadeus GDS ke basic commands aur terminology revise kar lein interview se pehle.
- Travel industry ki basic terms (PNR, GDS, IATA, fare rules) ke baare mein clear rahein.
- Customer-handling scenarios ke liye calm aur professional tone practice karein.
FAQs
Q: Kya graduation zaroori hai is role ke liye? Nahi, listing ke according graduation mandatory nahi hai — UG requirement “Graduation Not Required” hai.
Q: Kya freshers apply kar sakte hain? Experience range 0-5 years hai, lekin travel process ke liye specifically minimum 6 months ka BPO/travel experience required hai. Bilkul fresh candidates (zero experience) ke liye ye role suitable nahi ho sakti.
Q: Amadeus GDS kya hota hai? Amadeus ek Global Distribution System (GDS) hai jo travel agencies aur airlines flight bookings, fare display, aur ticketing ke liye use karti hain. Is role ke liye iska hands-on experience mandatory hai.
Q: Salary kitni hogi? Listing ke according CTC up to ₹32,000 per month tak ho sakti hai, plus performance-based incentives.
Q: Kya koi application fee hai? Naukri.com khud clearly warn karta hai ki company kabhi bhi registration ya refundable fee ke naam par payment nahi maangti. Agar koi aisa demand kare to turant avoid karein.
Disclaimer: Ye job information Naukri.com par publicly listed job posting se collect ki gayi hai. Walk-in interview mein jaane se pehle company details aur venue authenticity khud verify karein. Koi bhi advance fee ya payment maangne wale offers se saavdhan rahein. PageNest kisi bhi selection ya job offer ki guarantee nahi deta.