Experience: 0-1 year
Agar aap fresher hain aur customer service/voice process me career start karna chahte hain, toh HCLTech ki yeh walk-in opportunity aapke liye useful ho sakti hai. HCLTech Noida location par Customer Service Executive ke liye hiring kar raha hai.
Is role me candidates ko US/UK Voice Process me customers ki inbound queries handle karni hongi. Candidates ke paas excellent verbal aur written communication skills honi chahiye.
HCLTech Ke Baare Me
HCLTech ek global technology company hai jo IT services, consulting aur business solutions provide karti hai. Company ke Noida location par customer service operations ke liye freshers ki hiring ho rahi hai.
Job Ki Poori Detail
| Detail | Jankari |
|---|---|
| Position | Customer Service Executive |
| Company | HCLTech |
| Experience | Freshers |
| Salary | Not Disclosed |
| Location | Noida |
| Work Mode | Work From Office |
| Job Type | Full Time, Permanent |
| Process | US/UK Voice Process |
| Walk-In Date | 24 August – 27 August 2026 |
| Walk-In Time | 12:00 PM – 2:00 PM |
| Openings | 50 |
| Nearest Metro | Sector 59 |
Walk-In Interview Location
📍 HCL Technologies
A-8 & 9, Sector 60, Noida, Uttar Pradesh – 201301
🚇 Nearest Metro Station: Sector 59
📅 Walk-In Date: 24 August – 27 August 2026
⏰ Time: 12:00 PM – 2:00 PM
Kaun Apply Kar Sakta Hai?
Is vacancy ke liye freshers apply kar sakte hain.
Eligible Candidates:
- Any Graduate / UG
- BBA / BMS
- B.Sc
- B.A
- B.Com
- Excellent verbal aur written communication skills
- Professional telephone etiquette
- Customer service me interest
Important Eligibility Note
Job description ke according:
❌ Regular students eligible nahi hain
❌ Law graduates eligible nahi hain
❌ B.Tech eligible nahi hai
❌ M.Tech eligible nahi hai
❌ BCA eligible nahi hai
❌ MCA eligible nahi hai
US/UK inbound calling ka experience, preferably banking domain me, preferred hai.
Job Role Me Kya Kaam Karna Hoga?
Customer Service Executive ke role me selected candidates ko US/UK customers ki inbound calls handle karni hongi.
Main responsibilities:
- Customer ki inbound queries handle karna.
- Call flow procedure ke according assistance provide karna.
- Customer service quality maintain karna.
- Issues ko identify karke escalation procedure follow karna.
- First Call Resolution achieve karna.
- Escalation logs aur complaint trackers update karna.
- Break schedule aur process guidelines follow karna.
- Monitoring sessions se mile feedback ko implement karna.
- Customer data ki security maintain karna.
Two-Way Cab Facility
Job description ke according Two-Way Cab facility available hai. Candidates ko cab facility ki exact eligibility aur terms interview ke time confirm kar leni chahiye.
Interview Ki Taiyari – Yeh Questions Zaroor Prepare Karein
Tell Me About Yourself
Apni education, communication skills aur customer service me interest ke baare me short introduction ready rakhein.
Why Do You Want to Join HCLTech?
HCLTech ek established company hai aur customer service role ke through professional communication aur customer handling skills develop karne ka opportunity milega—yeh points answer me mention kar sakte hain.
How Will You Handle an Angry Customer?
Customer ki problem patiently listen karein, interrupt na karein, issue ko understand karein aur company guidelines ke according solution provide karein. Agar issue resolve nahi ho sakta, toh proper escalation procedure follow karein.
What Is Customer Service?
Customer service ka matlab customers ki queries aur problems ko professionally handle karke appropriate assistance aur solution provide karna hai.
Are You Comfortable With Voice Process?
Agar aap comfortable hain, toh clearly batayein ki aap customers se phone par communicate karne aur unki queries resolve karne ke liye comfortable hain.
Walk-In Se Pehle Yeh Checklist Dekhein
✅ Updated resume carry karein.
✅ English communication aur speaking skills practice karein.
✅ US/UK voice process ke basic questions prepare karein.
✅ Apni eligibility carefully check karein.
✅ Interview location par time se pehle pahunchne ki koshish karein.
✅ Laptop carry na karein — job description me specifically laptop na lane ke liye mention kiya gaya hai.
Last Minute Tips
✅ Customer service interview me communication skills par focus karein.
✅ English me basic introduction confidently bolne ki practice karein.
✅ Angry customer handling scenarios prepare karein.
✅ Customer support aur communication-related skills resume me clearly mention karein.
✅ Walk-in ka timing 12 PM – 2 PM hai, isliye late na hon.
Aakhri Baat
HCLTech ki yeh Customer Service Executive vacancy freshers ke liye Noida me walk-in opportunity hai. Role US/UK Voice Process ka hai aur candidates ko customer queries handle karni hongi.
Agar aap eligibility criteria fulfill karte hain aur customer service/voice process me career start karna chahte hain, toh 24 August se 27 August 2026 ke beech walk-in interview attend kar sakte hain.
📅 Walk-In Date: 24 August – 27 August 2026
⏰ Time: 12:00 PM – 2:00 PM
📍 Location: A-8 & 9, Sector 60, Noida
🚇 Nearest Metro: Sector 59
💼 Role: Customer Service Executive
👥 Openings: 50
🏠 Two-Way Cab: Available
🔗 Apply Now
Customer Service Executive – HCLTech Noida | Apply Now
Interested candidates apply karne ke saath walk-in interview ke liye apni eligibility zaroor check karein.