Experience: 0-1 year
HCLTech is conducting a mega walk-in drive for freshers for the role of Customer Care Representative in the US/UK Voice Process. This is a great opportunity for candidates looking to start their career in customer support and banking voice process roles.
Candidates with excellent communication skills and customer handling abilities are encouraged to apply.
📌 Table of Contents
- Job Overview
- Job Details
- Eligibility Criteria
- Skills Required
- Roles & Responsibilities
- Walk-In Date, Time & Venue
- Benefits
- Documents Required
- Contact Details
- How to Apply
- About Company
- FAQ
- Disclaimer
🧾 HCLTech Walk-In Drive Overview
Job Details
| Details | Information |
|---|---|
| Company | HCLTech |
| Role | Customer Care Representative |
| Process | US/UK Voice Process |
| Qualification | Graduate / Undergraduate |
| Experience | Freshers |
| Job Location | Noida |
| Work Mode | Work From Office |
🎯 Eligibility Criteria
Candidates must fulfill the following requirements:
- Any Graduate / Undergraduate can apply
- Freshers are eligible
- Excellent verbal and written communication skills required
- Candidates should be comfortable in Voice Process roles
- Helpful and customer-focused attitude preferred
❌ Not Eligible Candidates
The following candidates are not eligible:
- Regular Students
- Law Graduates
- B.Tech / M.Tech Candidates
- BCA / MCA Candidates
💻 Required Skills
Candidates should have:
- Strong Communication Skills
- Professional Telephone Etiquette
- Customer Service Skills
- Problem Solving Abilities
- Ability to handle inbound customer queries
- Team Collaboration Skills
📋 Job Responsibilities
Selected candidates will be responsible for:
- Handling inbound customer queries
- Providing quality customer support
- Ensuring First Call Resolution (FCR)
- Following escalation procedures
- Maintaining complaint and escalation logs
- Ensuring customer data security
- Participating in feedback and motivational sessions
- Following break schedules and process guidelines
🚖 Benefits
HCLTech provides:
- Two-Way Cab Facility
- Opportunity to work in Banking Voice Process
- Career growth opportunities
- Corporate work environment
- Training & Development Support
📍 Walk-In Interview Details
| Details | Information |
|---|---|
| Walk-In Dates | 18 May 2026 – 22 May 2026 |
| Interview Timing | 11:00 AM – 2:00 PM |
| Job Location | Noida |
📌 Interview Venue Address
HCL Technologies
A-8 & 9, Sector 60
Noida, Uttar Pradesh – 201301
🚇 Nearest Metro Station: Sector 59
📄 Documents Required
Candidates should carry:
- Updated Resume/CV
- Government ID Proof
- Passport Size Photographs
- Educational Documents
⚠️ Important Instructions
- Do not carry laptops to the interview venue
- Candidates should arrive on time
- Formal dress is preferred for interview
📧 Contact Details
👤 Contact Person:
Urmika Shah Mehta
✉️ Email ID:
🧭 How to Apply?
Interested candidates can directly walk in to the venue on the mentioned dates with all required documents.
Candidates can also share their updated resume on the provided email ID.
🏢 About HCLTech
HCLTech is a leading global technology company providing IT services, engineering solutions, digital transformation, and business process services to clients across industries worldwide.
❓ FAQ
Q1. Who can apply for this walk-in drive?
Graduates and undergraduates looking for customer support roles.
Q2. Are freshers eligible?
Yes, freshers can apply.
Q3. What is the job location?
Noida, Uttar Pradesh.
Q4. Is cab facility available?
Yes, two-way cab facility is provided.
⚠️ Disclaimer
The recruitment information provided above is for informational purposes only. Recruitment will be conducted as per the official company process. We do not charge any fee for providing job information.
