Experience: 0-1 year
HCLTech is conducting a mega walk-in drive for freshers for the role of Customer Service Representative. This opportunity is ideal for non-technical graduates who want to start their career in the IT-enabled services and customer support domain.
Company Overview
HCLTech is one of India’s leading global IT services companies, known for delivering technology-driven solutions across industries. The company offers strong career growth, learning opportunities, and a professional work environment for freshers and experienced professionals alike.
Job Details Overview
| Job Title | Customer Service Representative |
|---|---|
| Company Name | HCLTech |
| Location | Lucknow, Uttar Pradesh |
| Employment Type | Full-Time |
| Salary | Not Disclosed (Industry Standard) |
| Experience | Freshers Only |
| Walk-In Dates | 21 April – 24 April 2026 |
| Interview Time | 11:00 AM – 3:00 PM |
Job Responsibilities
- Handle customer queries via phone, email, or chat
- Provide accurate information and solutions
- Maintain records of customer interactions
- Resolve issues in a timely manner
- Ensure high customer satisfaction
- Follow company processes and guidelines
Required Qualifications & Skills
- Only freshers are eligible
- Recent graduates (Non-BTech preferred)
- Good communication skills in English
- Basic computer knowledge
- Ability to work in a team
Important Eligibility Criteria
- Only non-technical graduates can apply
- BTech, MTech, BCA, MCA, and LLB candidates are not eligible
- Strong spoken and written English required
- Basic MS Office knowledge (Word, etc.)
- Minimum typing speed: 40 WPM
Preferred Skills
- Customer handling skills
- Good grammar and communication clarity
- Problem-solving mindset
- Ability to work in voice/chat/email support
Salary & Benefits
- Salary as per industry standards
- Opportunity to work with a global IT company
- Training and skill development programs
- Stable work environment
- Career growth in customer support domain
Walk-In Details
📍 Location: HCLTech Campus, Village Kanjehara Chack Gajaria Farms,
Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh
🚪 Entry Gate: Gate 1
🏢 Building: SDC1 Building, Ground Floor
🗓 Dates: 21 April to 24 April 2026
⏰ Time: 11:00 AM – 3:00 PM
👤 Contact Person: Arpana Singh
How to Apply
👉 Candidates can directly attend the walk-in interview.
Steps to Apply:
- Carry a photocopy of your updated CV
- Bring valid ID proof
- Reach the venue on time
- Prepare for communication and aptitude rounds
Interview Tips
- Practice English communication (spoken & written)
- Improve typing speed (minimum 40 WPM)
- Prepare basic customer service scenarios
- Be polite, confident, and professional
- Revise basic computer knowledge
Career Growth & Opportunities
Starting as a Customer Service Representative can lead to:
- Senior Customer Support Executive
- Team Leader
- Quality Analyst
- Operations Manager
- Process Trainer
FAQs
1. Who can apply for this role?
Only freshers who are non-technical graduates.
2. Are BTech or MCA students eligible?
No, technical graduates are not eligible.
3. What is the job location?
Lucknow, Uttar Pradesh.
4. Is this a walk-in interview?
Yes, candidates must visit the campus directly.
5. What skills are required?
Communication skills, typing speed, and basic computer knowledge.
Conclusion
The HCLTech walk-in drive is a great opportunity for freshers to start their careers in the customer service domain. With structured training, stable work environment, and growth opportunities, this role can help you build a strong foundation in the corporate world.
Disclaimer:
Note: This job information is sourced from official or publicly available listings. Always verify details from the employer’s official website before applying.