Experience: 0-1 year
A new hiring opportunity has been announced for the position of Customer Service Associate (Voice Process) in Noida. This role is open exclusively for fresh graduates who are looking to start their career in the customer support and BPO industry.
The position offers professional training, career development opportunities, and a structured work environment with rotational/night shift support.
Job Overview
| Particulars | Details |
|---|---|
| Job Role | Customer Service Associate (Voice Process) |
| Location | Noida, Uttar Pradesh |
| Experience Required | Freshers Only |
| Qualification | Graduate (Any Stream Except B.Tech / BE) |
| Shift Type | Night Shift |
| Interview Mode | Virtual (Microsoft Teams) |
| Interview Date | 04 June 2026 |
| Interview Time | 3:00 PM |
About the Role
The Customer Service Associate role involves handling customer queries through voice-based communication. Candidates will be responsible for providing support, resolving customer issues, and ensuring a positive customer experience.
This is an entry-level opportunity designed for freshers who want to build a career in customer service and BPO operations.
Eligibility Criteria
Candidates must meet the following requirements:
Educational Qualification
- Graduate in any stream (mandatory)
- B.Tech / BE candidates are not eligible
Skills Required
- Excellent verbal communication skills
- Strong command of spoken English
- Positive attitude and customer-focused mindset
- Willingness to work in night shifts
Key Responsibilities
Selected candidates will be responsible for:
Customer Support
- Handling inbound customer calls
- Resolving customer queries and issues
- Providing accurate information to customers
Communication Handling
- Maintaining professional communication with customers
- Ensuring high-quality voice support service
- Following communication scripts and guidelines
Process Adherence
- Following company policies and procedures
- Maintaining service quality standards
- Meeting performance targets
Skills Required
- Strong Communication Skills
- Active Listening
- Problem-Solving Ability
- Customer Handling Skills
- Basic Computer Knowledge
- Team Collaboration
Why Apply for This Role?
This opportunity is ideal for freshers who want to:
- Start a career in the BPO / Customer Service industry
- Gain professional communication experience
- Work in a structured corporate environment
- Receive training and skill development
- Build long-term career growth opportunities
Virtual Interview Details
Candidates can attend the interview through Microsoft Teams on the scheduled date and time.
Interview Date: 04 June 2026
Interview Time: 3:00 PM (IST)
Mode: Online (Microsoft Teams)
Meeting Link
https://teams.microsoft.com/meet/41130822343099?p=meXf5atBO80yCczg1z
Meeting Credentials
Meeting ID: 411 308 223 430 99
Passcode: tC7En257
Selection Process
- Virtual Interview (Microsoft Teams)
- Communication Assessment
- HR Round
- Final Selection
The exact process may vary depending on company requirements.
Important Instructions
- Candidates must join the interview on time.
- Ensure a stable internet connection during the virtual interview.
- Keep an updated resume ready.
- Maintain a quiet environment for the interview.
Disclaimer
This job information is provided for educational and informational purposes only. We are not a recruitment agency and do not charge any fee for job applications, interviews, or hiring processes.
All hiring decisions are made solely by the employer. Candidates are advised to verify all details through official communication channels before applying. We are not responsible for any changes in recruitment process, eligibility, or scheduling made by the company.