Experience: 0-3 years
Wipro is conducting a mega walk-in drive for Customer Service Associates in Gurgaon. This is a great opportunity for fresh graduates and candidates with up to 3 years of experience to join an international voice process and build a career in the BPO industry.
Company Overview
Wipro is one of India’s leading IT services and consulting companies, known for delivering global business solutions. The company offers excellent career opportunities, structured training, and a professional work environment for freshers and experienced candidates.
Job Details Overview
| Job Title | Customer Service Associate |
|---|---|
| Company Name | Wipro |
| Location | Gurgaon |
| Employment Type | Full-Time |
| Salary | Up to ₹4.2 LPA |
| Experience | 0 – 3 Years |
| Shift | Day Shift (UK Hours) |
| Walk-In Date | 15 April 2026 |
| Interview Time | 12:00 PM – 2:00 PM |
Job Responsibilities
- Handle inbound customer queries in an international voice process
- Provide accurate information and resolve customer issues
- Maintain high customer satisfaction levels
- Follow company policies and process guidelines
- Ensure proper documentation of customer interactions
- Work closely with team members to improve service quality
Required Qualifications & Skills
- Graduate in B.Com, B.A, BCA, BBA, BHM, or BSc
- Strong communication skills in English (mandatory)
- Basic computer knowledge
- Ability to handle customer interactions professionally
- Willingness to work in UK shift timing
Eligibility Criteria
- Freshers and candidates with up to 3 years of experience can apply
- MBA, BE, and B.Tech candidates require at least 6 months of international BPO experience
- Full-time MBA and B.Tech freshers are not eligible
- Mandatory document: Voter ID or Passport (any one)
Salary & Benefits
- Salary up to ₹4.2 LPA for freshers
- 5-day working schedule
- Fixed Saturday & Sunday off
- Day shift (UK hours)
- One-side cab facility (drop)
- Insurance and company benefits
- Immediate joining opportunity
Walk-In Details
📍 Location: Wipro, Tower 2, Candor Techspace, Sector 48, Gurgaon
🗓 Date: 15 April 2026 (Wednesday)
⏰ Time: 12:00 PM – 2:00 PM
How to Apply
- Visit the walk-in location directly on the given date
- Carry updated resume and required documents
- Bring valid ID proof (Voter ID or Passport)
- Prepare for communication and HR interview rounds
Interview Tips
- Practice English speaking and communication
- Prepare for basic customer service questions
- Be confident and polite during interaction
- Understand basics of BPO and voice process
- Maintain professional body language
Career Growth
Starting as a Customer Service Associate at Wipro can lead to roles such as:
- Senior Customer Service Executive
- Quality Analyst
- Team Leader
- Operations Manager
FAQs
1. Who can apply for this role?
Graduates with 0–3 years of experience can apply.
2. Is this a night shift job?
No, it is a day shift (UK hours).
3. What is the salary offered?
Up to ₹4.2 LPA for freshers.
4. Is prior experience required?
No, freshers can apply.
5. What documents are required?
Voter ID or Passport is mandatory.
Conclusion
The Wipro Customer Service Associate walk-in drive in Gurgaon is a great opportunity for candidates looking to start or grow their career in the BPO sector. With a good salary, fixed weekends off, and international exposure, this role is ideal for freshers and early professionals.
Disclaimer:
Note: This job information is sourced from official or publicly available listings. Always verify details from the employer’s official website before applying.