Experience: 1-2 years
Agar tum Bengali, Punjabi ya Oriya bolte ho aur customer service me career banana chahte ho, toh yeh post specifically tumhare liye hai. Tech Mahindra — jo India ki top IT aur BPO companies me se ek hai — ne Noida Sector 62 me Customer Service Associate (Regional Language) ke liye Mega Walk-In Drive nikali hai. Drive 29 July se 30 August 2026 tak chalegi — matlab pura ek mahina drive chal rahi hai, toh kisi bhi working day jaa sakte ho.
50 openings hain aur yeh ek Premium Banking Project hai — jo is role ko genuinely valuable banata hai.
Tech Mahindra Ke Baare Me
Tech Mahindra Mahindra Group ka hissa hai aur ek USD 4.9 billion company hai. 1,31,500 se zyada professionals 90 countries me kaam karte hain. Inke Fortune 500 companies ke 946 global clients hain. Tech Mahindra Business Process Services unka BPO arm hai jo Banking, Financial Services, Healthcare, Retail aur Communication industries me digital customer experience deliver karta hai.
Tech Mahindra ka naam resume me hona industry me respected hai — aur Premium Banking Project me kaam karna matlab financial services ka high-quality exposure.
Job Ki Poori Detail
| Detail | Jankari |
|---|---|
| Position | Customer Service Associate – Regional Language |
| Company | Tech Mahindra |
| Location | Noida, Sector 62 |
| Drive Dates | 29 July – 30 August 2026 |
| Timing | 11:00 AM – 6:00 PM |
| Salary | 1.75 – 3.25 Lacs Per Annum (Skills & Experience ke basis pe) |
| Experience | 1 – 5 Saal (Freshers bhi welcome) |
| Working Days | 5 Days Per Week |
| Openings | 50 Posts |
| Job Type | Full Time, Permanent |
| Project | Premium Banking |
Walk-In Ka Address
B19, Tech Mahindra Building, Block B, Industrial Area, Sector 62, Noida – 201301
Landmark: DME College ke opposite Nearest Metro: Sector 62 Metro Station
📍 Google Maps: Yahan Click Karo
Eligibility – Kaun Apply Kar Sakta Hai?
Language Requirement — Yeh Sabse Important Hai:
- Bengali — fluent hona chahiye
- Punjabi — fluent hona chahiye
- Oriya — fluent hona chahiye
In teeno me se koi ek regional language fluently bolna aana chahiye — yeh is role ki primary requirement hai.
Baaki Eligibility:
- Graduate ya Postgraduate — kisi bhi stream me
- Freshers aur experienced dono apply kar sakte hain
- Good communication skills mandatory hain
- Immediate joiners ko preference diya jayega
Kaam Kya Karna Hoga?
Yeh ek Premium Banking Project hai — matlab tum ek top bank ke customers ko unki regional language me customer service provide karoge:
- Bank customers ki inbound calls handle karna — Bengali, Punjabi ya Oriya me
- Account queries, transaction issues, product information — in sab me help karna
- Customer complaints professionally handle karna aur resolve karna
- Banking policies aur processes ke according customer ko guide karna
- Customer satisfaction ensure karna aur quality standards maintain karna
Regional language banking support ek highly specialized aur valued role hai — kyunki customers apni native language me communicate karna prefer karte hain, aur yeh directly customer satisfaction improve karta hai.
Yeh Job Kyun Karni Chahiye?
Tech Mahindra Brand: USD 4.9 billion company me kaam karna — Fortune 500 clients ke saath — resume ke liye strong addition hai.
Premium Banking Project: Banking sector ka exposure milega — jo financial services career ke liye ek solid foundation hai.
50 Openings: Chances genuinely better hain — 50 seats matlab competition itna tight nahi hai.
Pura Ek Mahina Drive: 29 July se 30 August tak — kisi bhi working day 11 AM se 6 PM ke beech jaa sakte ho.
5-Day Work Week: Weekends off hain.
Freshers Welcome: Experience nahi hai toh bhi apply kar sakte ho — bas regional language fluency aur communication strong honi chahiye.
⚠️ Fraud Warning
Tech Mahindra ne officially mention kiya hai — koi bhi interview ya hiring ke liye fee nahi maangta. Agar koi payment maange toh fraud hai — seedha ignore karo aur report karo.
👉 Direct Apply Link
Click Here to Apply – Tech Mahindra Regional Language Walk-In Noida
Interview Ki Taiyari – Yeh Questions Zaroor Padho
Tech Mahindra ka interview communication skills, regional language proficiency aur basic banking knowledge pe focused hoga.
Banking & Customer Service Questions
Q. What is a savings account and how is it different from a current account?
A savings account is designed for individuals to save money — it earns interest on the balance, has limits on the number of transactions per month, and is meant for personal use. A current account is designed for businesses and high-frequency transactions — it does not earn interest, has no transaction limit, and often comes with an overdraft facility. Banks typically ask customers about their account type when they call for support.
Q. What would you do if a customer calls saying their debit card has been blocked?
First, verify the customer’s identity using the bank’s verification protocol — date of birth, registered mobile number, last transaction amount, etc. Once verified, check the reason for the block — wrong PIN attempts, suspicious activity, or bank-initiated block. Inform the customer clearly about the reason and provide the resolution — whether it is unblocking through the system, advising them to visit a branch, or raising a request for a new card. Always document the interaction.
Q. How do you handle a customer who is frustrated about an unauthorized transaction on their account?
Acknowledge the customer’s concern immediately and express empathy — this is a stressful situation for them. Do not make them feel dismissed. Verify their identity securely, check the transaction details in the system, and if the transaction appears suspicious, immediately initiate a dispute or fraud reporting process as per the bank’s procedure. Inform the customer about the next steps — timeline for investigation, temporary credit if applicable — and reassure them that their concern is being taken seriously.
Q. What is KYC and why is it important in banking?
KYC stands for Know Your Customer. It is a process banks use to verify the identity of their customers before opening an account or providing financial services. KYC involves collecting documents like Aadhaar Card, PAN Card, and address proof. It is mandatory under RBI guidelines and helps banks prevent money laundering, fraud, and financial crimes. In a customer service role, you may handle queries about KYC updates or pending KYC compliance.
Q. What is Net Banking and what common issues customers face with it?
Net Banking is the facility that allows customers to access their bank accounts and perform transactions online through a website or app. Common issues include forgotten passwords or login IDs, transaction failures, OTP not received, account locked after multiple failed login attempts, and beneficiary addition delays. In a customer service role, you will guide customers through troubleshooting these issues step by step.
Regional Language & Communication Questions
Q. Why is regional language support important in banking customer service?
Many bank customers — especially in Tier 2 and Tier 3 cities — are more comfortable communicating in their native language. When customers can speak to a bank representative in Bengali, Punjabi, or Oriya, they feel more understood and can explain their issues more clearly. This leads to faster resolution, higher customer satisfaction, and builds stronger trust in the bank. Regional language support is a critical part of financial inclusion in India.
Q. How do you ensure clear communication when explaining banking terms to a customer who is not financially literate?
Avoid jargon — use simple, everyday language that the customer can understand. Instead of saying “your account has insufficient funds,” say “your account balance is low.” Use relatable analogies when needed. Speak slowly and clearly, confirm understanding by asking the customer to repeat the key information, and never make them feel embarrassed about not knowing something. The goal is for the customer to leave the call with clarity and confidence.
Q. How do you switch between English and a regional language during a call?
Follow the customer’s lead — if they initiate in a regional language, respond in that language throughout. If they mix languages, match their comfort level. Always maintain professionalism regardless of the language. In a banking context, some technical terms may be easier to explain in English — acknowledge this naturally without making the customer feel the switch is a barrier.
HR Questions
Q. Tell me about yourself.
Mention your educational background, your regional language proficiency, and any customer service or banking experience you have. If you are a fresher, highlight your communication skills and give an example of a situation where you helped someone solve a problem. Keep it to 2 minutes and speak in a mix of English and your regional language if comfortable — it demonstrates your bilingual ability naturally.
Q. Why do you want to work in a banking customer service role?
Say that banking customer service combines two things you are good at — your regional language skills and your ability to communicate clearly and help people. Banking customers often deal with stressful situations involving their money — being able to genuinely help them in their native language is something you find meaningful and rewarding.
Q. Are you an immediate joiner?
Tech Mahindra has specifically mentioned preference for immediate joiners. If you can join immediately, say yes clearly. If you have a notice period, mention the exact duration — they may still consider you depending on the requirement.
Q. How do you stay calm when a customer becomes aggressive on a call?
Say that you remind yourself that the customer is frustrated with the situation, not with you personally. You let them express their frustration without interrupting, then calmly acknowledge their feelings and shift the focus to finding a solution. Staying steady in tone and pace — even when the customer is upset — usually helps de-escalate the situation naturally.
Walk-In Ke Liye Kya Lekar Jaana Hai?
✅ Updated Resume ki 2 printed copies
✅ Government ID Proof — Aadhar Card ya any valid ID
✅ Original aur photocopy of marksheets — 10th, 12th aur Graduation
✅ Passport size photos — 2 copies
Last Minute Tips
✅ Drive pura ek mahina chalegi — 29 July se 30 August tak. Weekdays me 11 AM se 6 PM ke beech kisi bhi din jaa sakte ho
✅ Regional language me introduction practice karo — interview me tumse Bengali, Punjabi ya Oriya me baat karwa sakte hain directly
✅ Basic banking terms — savings vs current account, KYC, Net Banking — ek baar revise karo
✅ Sector 62 Metro Station se seedha B19 Tech Mahindra building aasani se mil jaati hai — DME College landmark yaad rakho
✅ Koi fee mat dena — Tech Mahindra hiring ke liye koi charge nahi karta
Aakhri Baat
Tech Mahindra ka Premium Banking Project un candidates ke liye ek genuine opportunity hai jo Bengali, Punjabi ya Oriya fluently bolte hain. 50 openings, pura ek mahine ki drive, aur ek respected brand — yeh combination bahut accessible hai. Immediate joiners ko preference hai toh jitna jaldi jao utna better.
👉 Abhi Apply Karo – Tech Mahindra Regional Language Walk-In Noida
📍 B19, Tech Mahindra, Sector 62, Noida | Landmark: DME College 📅 29 July – 30 August 2026 | ⏰ 11 AM – 6 PM (Weekdays)
Yeh post apne un Bengali, Punjabi ya Oriya bolne wale dosto ke saath share karo jo Noida ya Delhi NCR me hain — 50 openings hain aur drive pura ek mahine chalegi. Aur aisi aur job vacancies ke liye humara blog bookmark karke rakho.