Experience: 0-1 year
Tech Mahindra is conducting a mega walk-in drive for freshers who are looking to start their career in the BPO and customer support domain. This role focuses on international chat support, where candidates will interact with global customers through chat and provide solutions to their queries. It is a great entry-level opportunity for candidates who want to gain corporate exposure, improve communication skills, and build a career in IT-enabled services.
Job Details Overview
Job Title: Customer Support Executive – International Chat Process
Company Name: Tech Mahindra
Location: Noida
Experience: 0 Years (Freshers Only)
Employment Type: Full-Time
Industry: BPO / Customer Support
Job Responsibilities
• Handle customer queries through chat support
• Provide accurate solutions and information
• Maintain response quality and customer satisfaction
• Escalate issues when required
• Maintain proper documentation of chats and interactions
Eligibility Criteria
• Any Graduate / Undergraduate can apply
• Freshers are eligible
• Good written English communication skills
• Basic computer and typing skills
• Willingness to work in rotational shifts
Preferred Skills
• Typing speed and accuracy
• Customer handling ability
• Problem-solving skills
• Attention to detail
Salary & Benefits
• Competitive salary package
• Training and skill development
• Growth opportunities in BPO industry
• Corporate work environment
How to Apply
Interview Tips
• Focus on written communication skills
• Practice typing speed
• Be confident and clear in responses
• Understand basic customer service scenarios
FAQs
1. Who can apply?
Freshers and entry-level candidates.
2. What is the location?
Noida.
3. Is experience required?
No.
4. What skills are needed?
Communication, typing, and basic computer knowledge.
5. Is this a voice process?
No, this is a chat process.
Conclusion
Tech Mahindra’s International Chat Process Walk-In Drive is an excellent opportunity for freshers to start their career in customer support. With proper training and growth opportunities, candidates can build a strong foundation in the IT and BPO industry.