Experience: 4-5 years
If you are searching for a latest job in Gurgaon or Delhi NCR, this is a great opportunity to start or grow your career with a reputed company. Genpact is conducting a walk-in interview for Customer Service Voice roles, where both freshers and experienced candidates can apply.
This opportunity is ideal for candidates who want to build a career in the BPO and customer support industry. With proper training, growth opportunities, and exposure to international clients, this role can help you develop strong communication and professional skills.
Job Details
| Category | Information |
|---|---|
| Company Name | Genpact |
| Job Role | Customer Service Executive (Voice Process) |
| Industry | BPO / Customer Support |
| Employment Type | Full-Time, Permanent |
| Experience Required | 0 – 5 Years (Freshers Eligible) |
| Job Location | Gurugram, Delhi NCR |
| Salary | As per company standards |
| Shift Timing | Rotational (Day/Night Shift) |
Walk-in Interview Details
| Details | Information |
|---|---|
| Walk-in Date | 19 March 2026 |
| Interview Time | 11:00 AM – 2:00 PM |
| Interview Mode | Face-to-Face |
| Venue | Udyog Vihar, Sector 18, Gurugram |
Eligibility Criteria
Candidates who have completed graduation in any discipline can apply for this role. Freshers who are looking for their first job as well as candidates with up to 5 years of experience in customer service or voice process are eligible. Basic communication skills in English and a willingness to work in flexible shifts are important for this position.
Job Responsibilities
In this role, you will be responsible for handling customer queries through calls and providing the best possible solutions. You will need to understand customer concerns, resolve issues efficiently, and ensure a smooth customer experience. Maintaining process knowledge and escalating complex issues to higher teams are also part of the job.
Skills Required
Candidates should have good communication skills, problem-solving ability, and a customer-focused approach. The ability to work in a team environment and handle pressure situations professionally will help you succeed in this role.
Documents Required
| Document | Requirement |
|---|---|
| Resume | 2 Copies |
| Photos | 2 Passport Size |
| ID Proof | Original Aadhar Card |
Why Join Genpact?
Working with Genpact gives you the opportunity to be part of a global organization that focuses on innovation and growth. Employees get access to continuous learning, skill development programs, and a professional work environment. It is a great place to start a long-term career in the corporate sector.
Apply Link
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Important Note
This is a direct walk-in opportunity and no application fee is required. Candidates are advised to carry all necessary documents and reach the venue on time to avoid any inconvenience.